The HealthPro Concierge Service gives you access to personal healthcare support delivered by a team of doctors, qualified nurses and health management professionals including:
24/7 guidance on health-related queries, from how to care for a sick child or elderly relative to discussing your symptoms, diagnosis and treatment options. Bupa’s professionals can also provide preventive health information at any time, including tips on caring for babies and young children, aging, stress relief and wellness.
Provide a list of clinics and hospitals based on your specific condition or needs for your reference, as well as set up appointments for your selected consultations and treatments.
A personal Care Manager will follow you throughout your hospital stay in a local private Hospital to help you understand your treatment plan and obtain cost estimates, as well as facilitate admission, follow-up treatments after discharge and claims.
Clarify any doubts about your diagnosis and proposed treatment by obtaining medical advice from a panel of medical specialists.
Lifestyle coaching and follow-up services to help you manage chronic conditions such as diabetes and hypertension.
Locate suitable doctors, arrange medical appointments and support language translation either when you are in need overseas, or plan to travel for treatment.
24/7 toll-free hotline in Mandarin offering help with booking medical appointments for healthcare services in Hong Kong and arranging travel logistics.
Cancer Care provides comprehensive support to help you navigate the complexities of cancer care. This includes a dedicated nurse hotline, personalised treatment plans, and fast-tracked booking services.
Global Prestige VHIS Plan options with certification numbers are shown below, please click relevant link to download Policy and Benefit Information: